Cancellation Policy

Clients may cancel their course registration at any time prior to the course start date. The following refund terms apply:

• Cancellation is made 30 days or more before the course start date: A full refund will be issued, minus an administrative fee of 15% of the course fee.

• Cancellation made 15 days before the course start date: A 50% refund of the course fee will be issued.

• Cancellation was made less than 15 days before the course start date: No refund will be provided.

Clients may request to reschedule their participation in a future course, subject to availability. Written requests must be submitted at least 15 days prior to the original start date. A rescheduling fee of 15% of the course fee may apply.

In rare circumstances where iOpener Training Group must cancel a scheduled course, clients will be informed as soon as possible. Clients may choose either:

• A full refund, or

• Transferring their registration to a future scheduled course.

iOpener Training Group will not be held responsible for cancellations due to events beyond our control, including but not limited to natural disasters, political unrest, or other emergencies. In such cases, clients will be offered the choice to:

• Reschedule a future course, or

• Receive a full refund