Privacy Policy

Introduction

Welcome to iopener training group. We are committed to protecting your privacy and ensuring you have a positive experience with us in all of our interactions. This policy covers the information we collect about you when you use our products or services, and it outlines how we use and protect this data.

Information We Collect

We collect information related to our clients which includes, but is not limited to:

• Your name
• Job position
• Contact details (such as email address, telephone number, and mailing address)
• Training records and progress reports
• Any other information you choose to provide to us

Legal Basis for Processing

We collect and process your data based on the following legal grounds:

• Your explicit consent
• Necessity for the performance of a contract
• Legitimate interests pursued by iopener training group

Use of Your Information

The information you provide to us is used to:

• Enhance and personalize your experience with our services
• Communicate with you about your account or services you have requested
• Provide customer support and respond to your inquiries
• Conduct internal research and development for the betterment of our services

Protection of Your Information

iopener training group implements a variety of security measures to maintain the safety of your personal information. We use advanced encryption and secure protocols to protect sensitive data transmitted online. Additionally, only authorized employees who have agreed to keep information confidential have access to this data.

Data Retention

We retain your personal data for as long as necessary to provide you with our services and to comply with our legal obligations. The retention period may vary based on the type of data and the purposes for which we collect it.

User Rights

You have the right to:

• Access your personal data
• Correct any inaccuracies in your data
• Request the deletion of your data
• Restrict the processing of your data
• Object to the processing of your data
• Data portability

Non-Disclosure of Information

iopener training group will NOT share any of your personal data without your explicit consent, except as necessary to provide you with the services requested or to comply with the law.

Third-Party Services

We may use third-party services to assist in providing our services. These third parties are bound by confidentiality obligations and are required to protect your personal data.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. You can manage your cookie preferences through your browser settings.

Feedback and Complaints

We believe in continuous improvement and value your feedback on our people, products, and processes. If you have any suggestions or concerns, please contact us at info@iopener-training.com. Your input helps us to continually improve and serve you better.

Changes to Our Privacy Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page. You are advised to review this privacy policy periodically for any changes.