Compliance in Information and Documentation Management

Introduction

This course on Information & Documentation Compliance investigates sophisticated techniques, tools, and technology for capturing, organizing, managing, conserving, and distributing vital information and documents. It focuses on compliance with essential ISO standards like ISO 9001, ISO 15489 (Records Management), and ISO 27001 (Information Security). As digital documents and records proliferate, mastering data governance, compliance, and security is crucial to an efficient enterprise content management system (ECM).

Course Objectives

Master a comprehensive understanding of information and documentation compliance.
Explore pertinent regulations, standards, and leading practices.
Develop robust information and documentation governance frameworks.
Establish and reinforce standards, particularly focusing on information security.
Design and execute an actionable information and documentation strategy for organizational deployment.
Analyze best practice implementations and learn from real-world case studies.
Investigate advanced methodologies for effective information and documentation management.
Evaluate leading industry solutions and prominent vendors.
Implement metadata, develop business classification schemes, taxonomies, and retention strategies.
Enforce standards, legislative, and regulatory requirements.
Create detailed policies and procedures.
Establish stringent security measures and access controls.
Design efficient storage models, create audit trails, and select suitable storage technologies.
Grasp the essential concepts of the Data Management Body of Knowledge.

Benefits for the Organization

Enhance the skills of staff involved in setting global standards, improving effectiveness in managing information and documentation.
Support the organization in managing increasing information and document-related risks, adhering to security regulations, compliance, and audits.
Refine operational processes, policies, and workflows by applying international best practices like ISO 15489 and ISO 27001.
Learn how robust information compliance and document management can mitigate operational risks, ensure compliance, reduce costs, and enhance efficiency.
Acquire and implement appropriate technical solutions and systems for optimal operational performance.
Strengthen strategic planning for the effective delivery of information and document management solutions.

Benefits for the Trainee

Establish document control, compliance, and audit management across organizational documents, incorporating effective technology and systems.
Increase the adoption of robust filing policies, standards, procedures, and document lifecycle management.
Gain insights into global regulatory environments, learning from international and national best practices, including ISO standards like ISO 15489 and ISO 27001.
Enhance practical skills and gain hands-on experience through active participation in exercises, teamwork, and workshops.
Draw confidence from real-world case studies, enhancing the ability to implement standardized filing and documentation systems.

Target Audience

Secretaries and administrators looking to boost their operational efficiency, effectiveness, and advance their career skills.
Office professionals who support management roles or work within project teams.
Individuals eager to enhance their practical office skills and personal capabilities.

Course Outline

Day 1: Strategy and Key Elements

Introduction to Information and Documentation Management.
Overview of key standards, including ISO 9001, ISO 27001, and ISO 15489.
Conducting audits for Information and Documentation.
Developing file plans, metadata strategies, retention schedules, and regulatory controls.