Introduction

In a world where we are all connected, we are still somehow disconnected.

This Mastering the Art of Presence & Influence training course explores the science and practical application of influencing others drawing from the work of many experts. S. Covey, in his book, the 7 habits of highly successful people suggest that to be understood, you need to understand. It is the spirit of this contention that has influenced the development of this training course.

An essential component to Influencing the thoughts and actions of others is directly related to the quality of the relationships you have with others. You will always be at least half of the equation in any interaction with another person. Therefore, equipping yourself with the knowledge and skills to influence others is an essential part of any business professional’s toolkit. Look no further than this inspirational training course.

Course Objectives

• “Seek first to understand,” The key to building relationships
• Plan, execute and influence your peers
• Influence others to make more informed decisions
• Deliver a best in class presentation
• Co-create win-win outcomes in the workplace

Target Audience

• Project Managers
• Marketing Professionals
• Senior Business Leaders
• All Team Leaders and Managers
• Anyone who supervises or manages a team
• Sales Professionals who wish to have a greater impact on their clients
• Any Business Professional who is seeking to expand its sphere of influence
• Business Professionals who need to work collaboratively with other business functions

Course Outline

Day 1: The Link between Influence and Relationships

• Defining the Characteristics of Required to Influence Others
• Where are you and those you wish to Influence on the Change Curve?
• What are the blockages we face when influencing others?
• The Importance of Accommodating Different Learning Styles
• The Fight, Freeze, or Flight: How the brain works?
• Unconscious Bias and How We Filter Information
• Understanding Different Behavioral Styles
• Emotional Intelligence and Influence

Day 2: Building Your Personal Effectiveness Toolkit

• The Influence Model
• The Critical Elements of the Influencing Model Explained and Demonstrated
• Listening with Intent
• Asking Better Questions to Understand Truly
• The Importance of Building in Flexibility to Any Idea or Proposal
• Influencing Decision Making at Work
• Influencing Others to Make More Informed Decisions
• How to Use Decision Making Tools in Practice

Day 3: Negotiation in Practice

• Explaining What Negotiation Is and Isn’t
• An Introduction to Negotiations
• Negotiation Skills in Business and Life
• Understanding Negotiation Parameters
• Preparing for Your Negotiations
• Learning How to Identify Negotiable Variables – What do I trade?
• The Principles of the WAP (Walk Away Point) and Why It Is Important

Day 4: Delivering a Best in Class Presentation

• What makes Memorable Speech?
• Presentation Top Tips
• Introduction and Use of the INTRO Formula
• Using Intonation for Effect
• Exploring the Role of Non-Verbal Communication When Presenting
• PowerPoint Do’s and Don’ts
• Using Stories and Visualization to Enhance Your Message
• How to Control Nerves like a Professional
• Creating a Personal Vocal Checklist

Day 5: Building Your Sphere of Influence

• Understanding the Sphere of Influence
• Creating a Personal Influence Map
• Consideration of Influencing Tactics
• Developing a Personal “Plan of Action” for Your Return to Work
• Building Your Personal Resource Library