Introduction

The level of competition in the current business environment requires an increasing focus on practices that assist in setting goals, managing the planning function, and making proper decisions. Businesses, and indeed, all organizations, need to find more productive methods of planning, more appropriate goals, and effective means of making decisions. This means goals are established, plans developed, and decisions made that change processes, procedures, and methods of doing business and better meet customer and stakeholder needs. A focus on using productive practices allows for effective and efficient management of work and making changes in the organization.

The course is designed to give participants an understanding of several management methods, processes, and procedures and to practice several essential management techniques. The principles used are easily adapted to an organizations or individuals work assignments. The course presents a typical, standard management technique methodology using a simple theoretical foundation. It enhances learning with practical activities so students can develop knowledge and skills to manage more effectively and efficiently.

Course Objectives

• Understand and develop skills necessary to set goals and complete work on time
• Recognize internal and external influences on our daily planning and decision-making
• Use essential planning process tools to plan a work strategy
• Set goals effectively and efficiently
• Learn how to establish and maintain task deadlines
• Consider methods of improving decision-making
• Understand how delegation can be used in the setting of goals and planning
• Understand the characteristics of colleagues who assist in our teams
• Develop positive interpersonal techniques for better team relationships
• Develop the ability to make higher-quality decisions as individuals and teams
• Improve individual and team performance by establishing productive, effective and efficient management procedures
• Learn to develop effective work plans for individuals and teams
• Learn management techniques to plan, establish priorities and set and maintain goals
• Develop skills in interpersonal interaction to better teamwork.

Target Audience

• Managers
• Supervisors
• Team leaders
• Human resources department
• Employees interested in learning crucial skills

Course Outline

Day 1: Current Status of Setting Goals, Planning, and Decision Making

• Overview and context of organizational change and the impact on goals, planning and decision making
• Understanding of the current status of the organization, team and personal work
• Review of management processes and skill areas
• Using a planning process to set goals and get work started

Day 2: Importance of Goal Setting and Planning Management

• Integrating goals, scope, work structure and management planning
• Identifying initial resource requirements
• Identifying risk techniques that affect work assignments, priorities, and deadlines
• Communication that responds to who, what, where, when, how, why
• Understanding the importance of quality planning in work assignments

Day 3: Setting Priorities and Making Decisions in the Planning Process

• Using planning to ensure task priorities are established
• Planning for time management, scheduling and meeting deadlines
• Integrating the functions into a final work plan
• Improving communication and listening skills
• Preparing for delegation of responsibility and authority
• Techniques for making good decisions

Day 4: Working With Your Team

• Identifying the skills required to obtain the help of others
• The importance of group skills to achieve team success
• The importance of interpersonal skills in making personal and team decisions
• Empowering the team through delegation and decision-making
• The importance of effective communication in team relations

Day 5: Developing Personal and Team Change Action Plans

• Innovation and improvement for personal and team change
• Identification of change processes and human change
• Techniques to set individual and team change goals
• Dealing with people who do not want to change
• Developing an action plan for individual and team change